Guarantee Policy
A one night deposit is required to guarantee a reservation.
Cancellation Policy
Cancel 72 hours prior arrival to avoid charges.
Credit Cards Accepted
Visa, MasterCard and American Express.
Pet Policy
No pets are allowed.
Family Plan
Children under 12 years old stay free with parents in European Plan.
Maximum Capacity in Rooms
3 persons and one child are the maximum of persons allowed per room.
No Shows
In case of No Show the will be a charge of one night in high season.
Oversold Policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from UNIVISIT, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.
Blvd. Paseo de Ixtapa, S/N C.P. 40880 , Ixtapa, Guerrero, México.
Tel: +52-755-553-1666 Fax: +52-755-553-2126