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Privacy Policy

PRIVACY NOTICE

In compliance with the provisions of the Federal Law on Protection of Personal Data in Possession of Private Parties (hereinafter the “LAW”) and the Regulation of the Federal Law on Protection of Personal Data in Possession of Private Parties (hereinafter the ” REGULATION ”), you are informed that Grupo Hotelero Empresarial, SA de C.V., Nuevo Hotel Ixtapa, S.A. de C.V .; and Nuevo Hotel Cozumel, S.A. de C.V., (hereinafter “BF Hotels”) respects the right to privacy and protection of personal data.

IDENTITY AND ADDRESS OF THE RESPONSIBLE

Hoteles BF are responsible for the processing of your personal data, with address at Av. Paseo de la Reforma 24, Mezanine, Col. Centro, Delegación Cuauhtemoc, C.P. 06040, México, D.F.

PERSONAL DATA COLLECTED BF Hotels

The personal data that Hoteles BF can collect include names, surnames, date of birth, marital status, addresses, home and office telephones, cell phones, emails, federal taxpayer registry keys, information on payment methods, economic dependents; all the information that the owner has provided and / or provides throughout the contractual or commercial relationship established; those own data and those related to the services and / or products that Hoteles NF provides and / or markets.

PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

Personal data may be processed and used by Hoteles BF to fulfill those obligations that derive from the existing legal and / or commercial relationship; the identification, operation, administration and commercialization of contracted products or services; be contacted and send information in order to know the level of satisfaction in relation to the acquisition of services, as well as to follow up on your requests, suggestions, claims and / or any other request or to carry out actions for technical updates of the products and / or services that you have purchased; be contacted and send information to let you know commercial information of our company and / or third parties, among which stands out that related to raffles, promotions, information on new services, events, changes in services, evaluation of the quality of services , information from our business partners, internal studies on consumer habits, including any marketing, advertising, statistical and commercial prospecting action; be contacted and send information to comply with legal requirements, keep our records updated, follow up on our business relationship, if it exists, and maintain communication in general.

TRANSFER OF PERSONAL DATA

Hoteles BF may transfer the personal data found in its databases to its affiliated and / or subsidiary companies and even to third parties, national or foreign, unless the respective owners expressly express their opposition.

ARCO RIGHTS

To limit the use or disclosure of your personal data, as well as to revoke your consent and exercise the rights of access, rectification, cancellation or opposition, you must submit a request to our data protection department by email at reservaciones@hotelesbf.com ; or in writing to the address Av. Paseo de la Reforma 24, Mezanine, Col. Centro, Delegación Cuauhtemoc, C.P. 06040, México, D.F .; or, by calling (55) 5002-6300 or toll free at 01 800 4 FONTAN (366-826), following the corresponding indications.

CHANGES TO THE PRIVACY NOTICE

Hoteles BF reserves the right to change, modify and / or supplement this Privacy Notice, at any time. Modifications will be duly informed through our website www.hotelesfontan.com, or any other oral, printed or electronic means of communication that Hoteles BF determines for this purpose. Last update date May 16, 2013.

“The words ‘Hotel BF,’ Hoteles Fontán ‘,’ Hotel Fontán México ‘,’ Hotel Fontán Ixtapa ‘,’ Hotel B Cozumel, Casa Lisa, Hotel Villavera are registered trademarks.”